This has nothing to do with MVs except that I am trying to set up a new page
(to put pics of my MV)on my new SWBell account.
Have been having a continuous fight trying to get their support staff to do
their jobs.
If you would be so kind as to drop them an email for me, and let them know
what YOU thing of poor support, and poor service in general I would greatly
appreciate the help!
Including those of us in places other than the US.
The emails are,
&
If you put one in the "To" box and the other in the "CC..." box it kills 2
birds with one stone.
My last of many email follows.....
OK,
Let me make this real BUTT simple for you people!
The page at http://members.fullnet.net/rklion/
is an exact copy of my page with YOU PEOPLE!
Your copy is at http://home.swbell.net/rkltd/
The difference? IT WORKS! DUH!
I have never seen such crap and incompetence in a supposed support staff!
LOOK AT THE CODE ON YOUR SERVER AND FIND THE PROBLEM!
The pages are the same!
For those of you in sales following this in CC, this is just about to become
a real problem in the INTERNATIONAL marketing Dept!
-----Original Message-----
From: support_replies@swbell.net [mailto:support_replies@swbell.net]
Sent: Sunday, November 05, 2000 6:42 PM
To: rkltd@swbell.net
Subject: PHP feedback
Hello User rkltd@swbell.net,
I have received your e-mail regarding your Personal Homepage.
Unfortunately you have contacted the wrong department to have these issues
resolved. You will need to contact homepage@swbell.net so that they may
check and see where you have these files saved. We apologize for the
inconvenience.
Thank you for choosing SBC Internet Services.
Regards,
Patricia
Technical Analyst
SBC Internet Services
Try our online help at http://support.swbell.net
Remember its quick, hassle free, and is always available!
&*&*&*&*&*&*&*&*&*&*&*&*&*&*&*&*&*&*&*&*&*&*&*&*&*&*&*&*&*&*&*&*&*&
You Wrote :
Shawn,
Thanks for your help, what sub-dir did I put them in?
I somehow did not realize that I had more than one.
rikk
-----Original Message-----
From: support@swbell.net [mailto:support@swbell.net]
Sent: Saturday, November 04, 2000 3:57 PM
To: rkltd@swbell.net
Subject: Re : PHP feedback
Hello User rkltd@swbell.net,
I have received your email regarding your PHP problem.
We recognize and share the frustration you have experienced with the
recent difficulty with our service. Please know that your situation has
not been taken lightly.
Your files ended-up in the wrong subdirectory.
The best way to manage these files is by using the Page Manager |
Subdirectory Management tool. This tool also enables you to upload,
view, rename, edit, and delete files in each of the subdirectories you
create.
For more information on the Subdirectory Tool uploads,
see our Frequently Asked Questions page at:
https://home.swbell.net/pagetools/cgi-bin/helpMe.cgi?doc=php_faq.html#sub
Thank you for choosing SBC Internet Services.
Regards,
Shawn
Technical Analyst
SBC Internet Services
Try our online help at http://support.swbell.net
Remember its quick, hassle free, and is always available!
~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~
You Wrote :
Dean,
Once again I have an answer that has nothing to do with the problem.
Let me be blunt, "This Aint My First Rodeo!"
My first page loads and works FINE, the picture of a DRAGON on that page
loads the next page without the picture on the page.
The files are in place.
This is the same setup as is on Fullnet!
The 1st page is named DEFAULT and works fine.
Lets try to find a solution to this soon, GO and LOOK
http://home.swbell.net/rkltd/ at the problem and advise me.
Rikk Rogers - RK Lion LTD.
(580)762-3157 rkltd@swbell.net
http://home.swbell.net/rkltd/
Rikk Rogers - RK Lion LTD.
416 S 4th St
Ponca City OK. 74601-5335
(580)762-3157 rkltd@swbell.net
http://home.swbell.net/rkltd/
-M35A2- MVPA -22345-
This archive was generated by hypermail 2b29 : Sun Dec 03 2000 - 20:29:47 PST