From: J Brennan (brenrock@optonline.net)
Date: Fri Nov 07 2003 - 09:40:35 PST
I thought the list would get a kick out of this example of exemplary
efficiency and preciseness of interacting with the government in regards
to a question on MV's. Notice that it took over 2 months to get ANY
response and that response was that the ticket was closed with no answer
at all. DOOH!
John
'93 M1038
-----Original Message-----
From: magictsd@dlis.dla.mil [mailto:magictsd@dlis.dla.mil]
Sent: Friday, November 07, 2003 10:22 AM
To: brenrock@optonline.net
Subject: Magic Notification of a Closed Customer Ticket
This is a system generated message. Please don't respond to this e-mail
notification!
The Defense Logistics Agency (DLA) Virtual Contact Center wishes to
provide you the following information in regards to your recent inquiry.
NSN (if applicable):
Document Number (if applicable):
Problem #: 113280
Open Date: 8/28/2003 12:05:27 PM
Closed Date: 11/7/2003 10:21:02 AM
Severity: 3-LOW
Subject Description: DRMS POLSALES
Problem Description: EMAIL REC: To whom it may concern:
I saw on your FAQ page that the Military Humvee is not for sale because
it
does not meet the DoT commercial safety standards. Can you provide a
list
of what safety standards the military Humvee does not meet? Thank
you.
Regards,
John Brennan
Problem Resolution:
If you have any further questions, you may contact the DLA Virtual
Contact
Center toll free at 1-877-352-2255 or DSN 932-7766.
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