From: Steve Grammont (islander@midmaine.com)
Date: Wed Jul 21 2004 - 08:09:31 PDT
I thank Jon for mentioning his problems with PayPal to the group because
it is something many of us use to make MV related purchases. Sounds like
there are some extenuating circumstances that got Jon into his mess that
would not affect the general user like myself. Not that it makes eBay/
PayPal right to do what they did to him, just noting that it might not be
something of DIRECT concern for the run of the mill user. Jon, I hope
you get it stuck them for what they did! I process credit cards from
around the world too, for 6 years, and never had this sort of BS happen
to me either.
Joe, on the other hand, brings up something that is far more relevant to
the average eBay user. And that is the fraud policies of eBay are a
JOKE! Joe's experience is not unique. I have seen other examples of
eBay saying one thing and then doing another when the situation comes up.
For example, they claim they take shilling seriously. That wasn't my
experience. A seller had some military uniforms for sale using Dutch
Auction. When the auction was winding down and he hadn't got what he
wanted out of it, a shill came along and outbid me 2 days before it
ended. To their credit eBay disallowed that bid, putting me back in the
running. But then 5 minutes before the auction ended, the bastard did it
again. It was so obvious and followed the same exact pattern as the
first shill bid. I notified eBay, documented the whole thing (pointing
out eBay themselves found a shill already once) and demanded they remove
that bid. That would have left me as the winner (not that the bastard
would have sent the thing to me). Ebay never responded, never removed
the fraud bid, and did not kick out the seller for gross violations of
the rules.
In short... eBay's so called "guarantees" are worth as much as used
toilet paper.
Steve
>I have had a great amount of trouble with Ebay and Paypal, I won an
>auction and paid for it on May 30 and filed a negative feedback against
>the seller on June 29 because I had not received the item and he told me
>that he has not intention of sending it. Anyway within a few minutes of
>my filing negative feedback on him he filed it on me and filed a
>nonpaying bidder complaint against me even though I paid with paypal. I
>contacted Paypal for a refund and I was informed that because he is a
>powerseller they are not responsible for his actions so I canceled my
>account. I contacted Ebay and they gave me the same story and I quote
>from the email..........
>
>"As eBay is not involved in the actual transaction between Buyers and
>Sellers, we have no control over the quality, safety or legality of the
>items advertised, the truth or accuracy of the listings, the ability of
>Sellers to sell items or the ability of Buyers to buy items. We cannot
>ensure that a buyer or seller will actually complete a transaction. "
>
>I wrote back that I plan on putting several pink cadilacs that Elvis
>Prestley owned on Ebay and planned on using the above paragraph when they
>tried to kick me off for fraud. They have not responded.
>
>The Item number of the transaction that started all of this is
>#4304267480. It is just $20 but when he told me he was not going to send
>the product and Ebay can't touch him it really annoyed me.
>
>
>
>
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