From: Nigel Hay (Nigel@milweb.net)
Date: Mon Sep 13 2004 - 11:47:17 PDT
If its any consolation in the UK, the Royal Mail's hopeless delivery
service,Parcel Force ,is known as Parcel Farce or Parcel Thief......
----- Original Message -----
From: "Glenn Shaw" <mpmutt@mtaofnj.us>
To: "Military Vehicles Mailing List" <>
Sent: Monday, September 13, 2004 8:22 PM
Subject: Re: [MV] Shipping MV Parts
> You sound tense, Kenny :)
>
> Glenn
>
> -----Original Message-----
> From: Recovry4x4@aol.com [mailto:Recovry4x4@aol.com]
> Sent: Monday, September 13, 2004 2:00 PM
> To: Military Vehicles Mailing List
> Subject: [MV] Shipping MV Parts
>
>
> Greetings folks. When your parts absolutely positively have to be there
> over
> night, don't trust UPS to deliver. I ordered genset parts from Saturn on
> the
> 8th. Needing to get them before the weekend I opted for second day air.
> No
> problem, paid the extra money and off go the parts. Come friday, no
> parts! Come
> saturday, no parts. Call Saturn and they hooked me up with tracking
> numbers and
> also told me that the package was "Out for Delivery" on the 10th. Called
> UPS!
> Spoke with customer service and they said that they couldn't get it to
> the
> Riveria Beach facility that delvers to my area. They blamed it on the
> weather
> which they can't control. I pointed out that no bad weather existed from
> the time
> it was shipped until the time it arrived. Then they said the trucks were
>
> backed up from the bad weather. I pointed out that the package was
> delivered there
> on the 10th. Spoke with the next highest supervisor and again got
> railroaded.
> I told them that all I wanted was to pay for the service that I
> received. I
> don't mind paying for the service I get but to pay for the premium
> service and
> not get it? Bottom line is they have clauses in their guarantees that
> precludes them from guaranteeing the item if the wind blows or it rains.
> There were
> no restrictions on the trucks delivering Friday! How do I know? My
> sister works
> at that facility. I was also advised by the customer service supervisor
> that
> "Out for Delivery" means they have the package and that it doesn't mean
> that
> it's "Out for Delivery." I have been shipping all my packages out via
> Fedex
> Ground but now I'm going to specify that all items I have shipped to me
> NOT be
> shipped via UPS. I've had it with their empty promises. Thankfully
> Hurricane
> Ivan has all but missed us so hopefully I'll have electricity by the end
> of the
> week.
> Kenny
>
> ===Mil-Veh is a member-supported mailing list===
> To unsubscribe, send e-mail to: <mil-veh-off@mil-veh.org>
> To switch to the DIGEST mode, send e-mail to
> <mil-veh-digest@mil-veh.org> To reach a human, contact <ack@mil-veh.org>
>
>
>
> ===Mil-Veh is a member-supported mailing list===
> To unsubscribe, send e-mail to: <mil-veh-off@mil-veh.org>
> To switch to the DIGEST mode, send e-mail to <mil-veh-digest@mil-veh.org>
> To reach a human, contact <ack@mil-veh.org>
>
This archive was generated by hypermail 2.1.4 : Sat May 07 2005 - 20:35:13 PDT