From: J. Forster (jfor@quik.com)
Date: Wed Mar 12 2003 - 14:55:21 PST
Steve & Jeanne Keith wrote:
> I returned a screw driver, bent punch and intermittent ratchet today to Sears.
> They replaced all and attempted to give me a lesser grade, reconditioned
> ratchet! The guy told me that their policy was repair or possibly replace with
> reconditioned! I went over and looked and found the same ratchet, not a lesser
> and told him I wanted that one!
>
> Beware
> Steve
What did you finally get?
-John
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