From: Sonny Heath (sonny@defuniak.com)
Date: Tue Nov 16 2004 - 06:51:03 PST
Thanks for the heads up Darrell. Based on what you say I would not use him
for anything.
Sonny
----- Original Message -----
From: "Darrell Ramsell" <daram@comcast.net>
To: "Military Vehicles Mailing List" <mil-veh@mil-veh.org>
Sent: Monday, November 15, 2004 11:05 PM
Subject: [MV] Taken for a ride
> Gents
>
> A while back I mentioned there was a shop called "Richard's Deisel" in
> Livermore, CA (near San Francisco) that can do work on HMMWV engines and
in
> particular rebuild fuel injection pumps. I've picked up my HMMWV today
and
> mechanically everything seems to be running fine. Took it up and over the
> hill with no power loss.
>
> But when I went to pay the bill I received a bit of a sticker shock. The
> first time I ever talked to him he quoted $1,100 to rebuild the fuel
> injection pump. When I contacted him a month or so later to bring it in
he
> told me that it would be $1,200 and that the $1,100 price was a mistake.
> Since there was no one else in my area that would rebuild my fuel pump I
> said fine but it didn't sit well. He told me when I finally brought it in
> that it'll be $1,200 but if it needed a new housing that it'll be $100 for
> it but said that will be the top.
>
> When I arrived he handed me a bill for $1,582. The extra was for the
> housing and a throttle shaft. The housing was $168.44. I told him that
he
> said $100 tops. After a little stuttering on his part he reduced it.
> However, he still wanted to charge $127.85 for a throttle shaft. He did
> show me the piece when the pump was torn and said it would need to be
> replaced but made no mention that there would be additioanl cost for that
> piece. At that point I assumed it was part of the rebuld cost. When he
> tried to charge me for that I complained. He knocked another $50 but
> despite the reduction I still feel I was taken for a ride. My final total
> was $1,432.
>
> On top of that, it took him 2-1/2 weeks to fixed my vehicle.
>
> Since I mentioned him on this list earlier I wanted to relay my
experience.
> While he did seem to do a very good job (so far), I felt I was low balled
> then he tried to pad on the cost once the work was done.
>
> Darrell
>
>
>
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