From: International Movie Services (ims@telus.net)
Date: Sun May 07 2006 - 21:17:53 PDT
If you make a mistake, for whatever reason, you are honour bound to rectify
the situation even if you have to take a financial hit!
A good reputation is a precious thing; I too have been burned by two members
of this list but remember, never get mad, get even!!
Cheers!
Ian
----- Original Message -----
From: <danjahn@qlink.ca>
To: "Military Vehicles Mailing List" <mil-veh@mil-veh.org>
Sent: Sunday, May 07, 2006 5:01 PM
Subject: [MV] FW: Listers. I need your thoughts.
>
>
> -----Original Message-----
> From: danjahn@qlink.ca [mailto:danjahn@qlink.ca]
> Sent: May 7, 2006 5:35 PM
> To: robertmorrison@telus.net
> Subject: Listers. I need your thoughts.
>
>
> Hi Listers.
>
> MV Content: Military tires for my 6X6
>
> I need your thoughts with a situation that has arisen between fellow
> lister Gene Pantano and myself.
>
> I ordered some 1100x20 tires from Gene back in January and allthough I
> asked him a number of times to be sure that he was shipping 1100x20 tires
> I
> ended up receiving 900x20 tires after paying shipping fees, duties and
> taxes to get them into Canada.
>
> Gene was surprised to hear this and did admit that he hadn't checked the
> tires but instead asked his wife to check them. Upon further investigation
> he learned that his supplier had not only sent him the wrong tires, the
> supplier knew he had sent the wrong ones!
>
> We both agreed at first it wouldn't make sense to ship them back so Gene
> suggested I try to sell them up here and in the meantime he would try to
> find the correct tires which by the way the supplier had sold to someone
> else when he didn't hear back from Gene.
>
> I tried selling the tires within the two clubs up here as well as on this
> list. But as I had paid too much for 900x20 tires ( 900's usually cheaper
> that 1100's )no one was interested in buying.
>
> I tried a number of suggestions to resolve this situation but all have
> been shotdown by Gene.
>
> Gene will only reimberce me what I paid for the tires plus I have to get
> them to a friend of his in California ( 1500 miles away). He refuses to
> pay
> any any of the shipping costs involved in this mistake ... only what I
> paid
> for the tires.
>
> My last try at trying to resolve this situation resulted in a email from
> Gene telling me he is tired of my whining and not to email him again. I
> wonder who would be whining if I had sent him a bogus money order!
>
> A number of long time listers will know that Gene has used this list to
> get action when he has been burned by someone, so I thought I would bring
> this situation here to see what you people think.
>
> What I'm asking of this list is how you think the mistake should have
> been
> resolved. I'm not asking you to judge Gene's character only constructive
> criticism please.
>
> You can email your thoughts to me directly but I would prefer you send
> them to this list in the hopes that Gene might read them and have second
> thoughts.
>
> If nothing else I may raise some interesting discusions about using this
> list to buy and sell stuff.
>
> Thankyou all for taking the time to read this.
>
> Dan
>
>
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