From: Patrick Jankowiak (recycler@swbell.net)
Date: Mon May 08 2006 - 17:41:14 PDT
Last time I bought something from a commercial vendor and it was not right,
they took it back and replaced it with the correct item, and ate the
additional shipping. Such an entity is responsible for the correctness of
the deal from the time the goods leave its place of business to the time
you accept the shipment. If the shipment is not right, you can refuse it.
That is how business is done and I would cast great emphasis on the words
"commercial vendor".
When all sorts of third parties get mixed up in the loop like it seems to
be here with a 3rd party tire dealer, Gene himself, some friend of yours
(according to Gene) hauling the tires to you, and you yourself the buyer,
etc., if something goes wrong, the deal starts to become like a bowl of
spaghetti for all parties concerned.
I would reccommend, if you don't want to sit on the tires, to take Gene's
suggestion. Then if you still feel dissatisfied with Gene, just don't buy
anything more from him and let it go because you will be done with it. You
have aired your complaint.
Search again for 1100x20's. Titan might sell them to you direct? Find a
commercial vendor who will order them for you?
Brand new 1100x20 (Titan T-Hawk 373's) were about $175 new wholesale
(F.O.B.) from the manufacturer a couple years ago. The military also had
about 50,000 on backorder at the time.
PJ
danjahn@qlink.ca wrote:
>
> -----Original Message-----
> From: danjahn@qlink.ca [mailto:danjahn@qlink.ca]
> Sent: May 7, 2006 5:35 PM
> To: robertmorrison@telus.net
> Subject: Listers. I need your thoughts.
>
>
> Hi Listers.
>
> MV Content: Military tires for my 6X6
>
> I need your thoughts with a situation that has arisen between fellow
> lister Gene Pantano and myself.
>
> I ordered some 1100x20 tires from Gene back in January and allthough I
> asked him a number of times to be sure that he was shipping 1100x20 tires I
> ended up receiving 900x20 tires after paying shipping fees, duties and
> taxes to get them into Canada.
>
> Gene was surprised to hear this and did admit that he hadn't checked the
> tires but instead asked his wife to check them. Upon further investigation
> he learned that his supplier had not only sent him the wrong tires, the
> supplier knew he had sent the wrong ones!
>
> We both agreed at first it wouldn't make sense to ship them back so Gene
> suggested I try to sell them up here and in the meantime he would try to
> find the correct tires which by the way the supplier had sold to someone
> else when he didn't hear back from Gene.
>
> I tried selling the tires within the two clubs up here as well as on this
> list. But as I had paid too much for 900x20 tires ( 900's usually cheaper
> that 1100's )no one was interested in buying.
>
> I tried a number of suggestions to resolve this situation but all have
> been shotdown by Gene.
>
> Gene will only reimberce me what I paid for the tires plus I have to get
> them to a friend of his in California ( 1500 miles away). He refuses to pay
> any any of the shipping costs involved in this mistake ... only what I paid
> for the tires.
>
> My last try at trying to resolve this situation resulted in a email from
> Gene telling me he is tired of my whining and not to email him again. I
> wonder who would be whining if I had sent him a bogus money order!
>
> A number of long time listers will know that Gene has used this list to
> get action when he has been burned by someone, so I thought I would bring
> this situation here to see what you people think.
>
> What I'm asking of this list is how you think the mistake should have been
> resolved. I'm not asking you to judge Gene's character only constructive
> criticism please.
>
> You can email your thoughts to me directly but I would prefer you send
> them to this list in the hopes that Gene might read them and have second
> thoughts.
>
> If nothing else I may raise some interesting discusions about using this
> list to buy and sell stuff.
>
> Thankyou all for taking the time to read this.
>
> Dan
>
>
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This archive was generated by hypermail 2.1.4 : Tue Jul 18 2006 - 21:45:39 PDT