From: Sonny Heath (sonny@defuniak.com)
Date: Thu Sep 22 2005 - 18:11:59 PDT
If I'm not mistaken they go by the Montgomery Ward flat rate manual so they
can rip you off any way they want to.
Sonny
----- Original Message -----
From: "Rick v100" <rickv100@yahoo.com>
To: "Sonny Heath" <sonny@defuniak.com>; "Military Vehicles Mailing List"
<mil-veh@mil-veh.org>
Sent: Thursday, September 22, 2005 7:49 AM
Subject: [BULK] Re: [MV] Free estimates
> They should have clearly stated on the service sheet
> how they calculate service time and base rate.
>
> Most shops use the book rate not man hours unless
> specifed on the sheet.
>
> Rick
>
>
> --- Sonny Heath <sonny@defuniak.com> wrote:
>
>> There is no law against them putting more than one
>> mechanic on the job,
>> thats probably what they will say when you tell them
>> about the time. They
>> were talking "man hours" I'm sure.
>>
>> Sonny
>>
>>
>> ----- Original Message -----
>> From: "Ron" <rojoha@adelphia.net>
>> To: "Military Vehicles Mailing List"
>> <mil-veh@mil-veh.org>
>> Sent: Wednesday, September 21, 2005 10:48 PM
>> Subject: Re: [MV] Free estimates
>>
>>
>> > OK.... Their labor rate is $75/hour. They opened
>> at 0700, call me at 0740
>> > with an estimate of $2100, I say no to the
>> repairs, get charged $145.90.
>> > It took them 30 minutes, plus or minus to bring
>> the vehicle into the bay,
>> > pull the wheels, inspect the shoes and pucks, look
>> at the exhaust system,
>> > look at the rusted brake lines and generate an
>> estimate and call me. The
>> > photocopied charge sheet they wrote the 'numbers'
>> on had 2 time punches on
>> > it, 0711 and 0757. The itemized bill I received
>> had two 0.5 hour charges
>> > (brake line inspection and exhaust inspection) and
>> one 1.0 hour charge
>> > (brake inspection). Told me if I give the OK, I
>> could get the truck
>> > 'around 3' (PM). The 'estimate' was for 11.5 hours
>> of labor + the 2 hours
>> > charged to the 'inspection'. 0700 to 1500 looks
>> like 8 hours to me
>> > without stopping for lunch or counting the two
>> roach coach stops. They
>> > were going to charge me 13.5 hours 'book' labor
>> for 7.x hours of actual
>> > labor. Sweeeetttt.....
>> > This after I was told when I made the
>> appointment that it would be
>> > around $800 to $1K. But the service advisor who
>> quoted me on Thursday
>> > couldn't be found yesterday when I dropped it off
>> at 1700 or when I got
>> > there today.
>> > I expect a business I deal with to make a
>> profit. I don't expect them
>> > to make the quarters profit off me, all by myself.
>> > As we left, my wife remarked she thought that
>> the Service Department of
>> > a Volvo dealer we had bought a couple of cars from
>> before was crooked, but
>> > he was a pansies compared to the shake down
>> artists we just paid to bail
>> > out the truck.
>> > They must be doing something right, it just
>> won't involve me.
>> > If this is the way you charge your customers,
>> good luck. May the rubes
>> > continue to fall through your door.
>> >
>> > Off to Gilbert, will probably be off line until
>> Sunday. You guys play
>> > nice in the mean time.
>> > And a sincere wish for good luck to you folks
>> on the Texas Gulf Coast.
>> > Rita sounds like she's gonna be a real female dog.
>> > Regards, Ronzo
>> >
>> > ----- Original Message -----
>> > From: <MYDEUCEANDWILLYS@aol.com>
>> > To: "Military Vehicles Mailing List"
>> <mil-veh@mil-veh.org>
>> > Sent: 21 September, 2005 22:39
>> > Subject: [MV] Free estimates
>> >
>> >
>> >> If you ask for an estimate that is that
>> extensive, they are definitely
>> >> entitled to be paid for there time, Being self
>> employed since 1976 I
>> >> find it hard
>> >> to believe what people ask for and expect it to
>> be free.
>> >
>> >
>> >
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>> >
>> >
>> > --
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>> Release Date: 9/20/2005
>> >
>> >
>>
>>
>> ===Mil-Veh is a member-supported mailing list===
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>>
>
>
>
> --
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